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May 28, 2023
Company Payment and Cancellation Policy
“Company” as used in this policy statement means “CAPT BOB ZALES CHARTERS, LLC” . Payment for charter is due in full prior to vessel departing on trip. A cash deposit or valid credit card number is required to reserve a future day and time for a charter trip. If a trip is cancelled prior to 96 hours till departure, a full refund of a deposit will be made. If a trip is cancelled within 96 hours of departure, 100% of total fare is due to the company.
Between June 1 and August 31 of any year the cancellation period is 14 days. If a trip is cancelled prior to 14 days till departure, a full refund of a deposit will be made. If a trip is cancelled within 14 days of departure, 100% of the total fare is due to the company.
Any party charged for cancellation of a trip within 96 hours or 14 days, whichever is applicable, of departure, the party will be refunded the amount charged for any of the following reasons: 1: the vessel reserved is rehired by another party for the same type of trip.
2: the Captain determined inclement weather would have prevented the vessel from departing.
3: vessel is unable to depart due to mechanical failure.
This policy remains in full effect and may be viewed at any time aboard any vessel owned or operated by the company.
The Management